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411 University St, Seattle, USA

engitech@oceanthemes.net

+1 -800-456-478-23

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Frequent Questions

What kind of IT services does Linux Lab provide?

Linux Lab provides customized services for Business Segment focusing in Core Operating Systems, Networking technology support, System Administration, Web Hosting, Cloud Administration, Security systems, Corporate Training and Application/web development.

How many types of support does Linux Lab have?

We provide two types of support for customer service. We have “Pay per Hour” support for one time resolution and “Monitoring & Maintenance” support with yearly contract. 

What is the SLA for contract based support type?

In yearly support, depending on the requirement, customer can choose “Standard Support (9 AM -5 PM)” contract and “Premium Support (24/7)” contract.

Who will provide the services?

The premium service to customers is provided by our core team who are Architects, System/DevOps Engineers, Network Administrators and Cloud Specialists who have over 10 years of experience in IT industry. 

Who are the current customers?

Most of our customers are from banking and financial sectors.

What kind of training does Linux Lab have?

Linux Lab provides the IT professional courses for the beginners and also provides the latest technology training for the IT professionals. And all the trainees will get the international recognized certificates after passing the exams for each training.

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Who will be the instructors?

All training courses are delivered by the certified instructors who have the real world experiences and are rich of knowledge in IT industry.

How the training will be delivered?

We have both classroom and remote training. The candidate can attend the preferred sessions.

Does the candidate have to pay additional fee for exams?

All the courses fees are already included training fee plus exam fee for one time. The candidate needs to pay extra fee starting from second exam attempt.

Where does Linux Lab locate?

The head quarter is located in Myanmar and we also have our branch offices in Singapore and Cambodia.

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